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Let’s Talk Music

Eager to book a jam sesh? Send us a message today to learn more about how our lessons, programs, and experienced instructors can help you reach your goals or start your free trial!

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FAQ

Is the free lesson really free?

Yes! There is zero obligation to purchase from us and we do not take your credit card or payment details until you are ready to buy further lessons. This is our chance to showcase our professionalism and commitment to your progress.

Can we come to you if we choose?

No, we do not have a studio in which to conduct lessons. Our service is based on convenience to you so we will come to you in your home or teach virtually.

What ages do you teach?

We teach kids as well as adults. We start as young as age 6 and our oldest student so far is 72. It’s never too late to learn!

We don’t own a guitar. Can we still take lessons?

You will need a guitar for your lessons. If you don’t own one, you can rent one from us for $6 per week while you are learning with us. We can also direct you on what to purchase if that is your choice.

Do we have to make a bulk purchase?

Yes and no. After our free trial lesson, if you wish to continue you will then purchase a one-time minimum of 6 lessons. After the 6 lessons are completed, you can keep going on a monthly basis for in-person classes and cancel at any time provided you give us a min of 24hrs notice.

What is the length and frequency of lessons?

To maximize your progress, we offer 30, 45 and 60-minutes weekly lessons. We do not offer bi-weekly lessons. For virtual lessons we can offer multiple lessons per week if you want to supercharge your learning.

Are in-home lessons still happening during COVID?

Yes, unless we are in lockdown, we are still conducting in-home lessons in certain parts of the city.

How do I cancel a lesson?

We do not allow verbal cancellations or schedule changes. All cancellations must be completed via:
- Email to: francis@goguitarlessons.com
- Go Guitar’s Facebook messenger.
- Texting our admin (Francis O’Keefe) at 613-315-9662.

Schedule changes or cancellations cannot be completed via your teacher except for last-minute cancellations which count as 6hrs or less. Verbal changes are only acceptable in a last-minute change (under 6hrs).

Can I cancel a lesson without paying a fee or losing a lesson?

Yes, although proper notice is required, and we also have a cancellation limit. We require a 24 hours’ notice and for both virtual and in-home lessons. We do limit the number of times you can cancel during a semester without paying a fee.

What about rescheduling instead of cancelling?

This will depend on whether you are taking in-home or virtual lessons. Virtual lessons are much easier to reschedule since there are no logistical and travel considerations. We allow 1 last-minute reschedule per 2 months with no additional fees. If you exceed this, there is a 25% reschedule fee. For in-home lessons, it can be harder to reschedule and will depend on if we are in your area again later that week. There are also no last min reschedules for in-home lessons.

Can more than one person attend the same lesson?

Yes, for an additional $5 fee per student we will teach a maximum of 3 students at one time. It is also important to note that the effectiveness of the lesson is drastically reduced when extra students are added.

Do you have discounts for multiple lessons?

We currently offer discounts for back-to-back lessons in the same household for in-home lessons only.

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